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| Frequently Asked Questions |
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Can I track my order?
We will email you every time the status of your order changes. When you first place an order you will receive an e-mail from us confirming your order.
You will then receive further emails from us to tell you when we are processing your order, when payment is required and finally to tell you that your order has been posted. At any stage you are welcome to contact us and ask for an update on your order.
Who delivers my order?
We send all small orders via Royal Mail and Parcelforce. For larger orders you will be issued with an online tracking number from the parcel delivery service.
Are my credit card details safe?
Yes. Our payment service providers, Nochex and Paypal, ensure the safest means available today for ordering securely on the Internet. FootballFigure.co.uk does not store any payment details.
Why do you need my name and address details?
We need these details to send your order to you! We will not give these details to anyone else.
What is the Newsletter?
In time, we hope this to be more informative about new and future products. At the moment, we send the occasional e-mail when new stock arrives or if we have updated the website. You do not have to sign up to our Newsletter, but you will not know what is new in the Football Figure world if you do not!
How do I pay for my order?
The final part of our Checkout process, after you have typed in your address, is to choose how you would like to pay for your order.
You can choose Nochex or Paypal to make a payment online using your credit or debit card. Both of these choices offer you a safe and convenient means of paying for your order.
Alternatively, you can choose the Cheque or Online Banking option. If you chose one of these options, we will confirm your order via e-mail and ask you to send us a cheque or online payment for the total amount.
I have a different question!
Use the Contact Us option and we will help with your enquiry.
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| footballfigure.blogspot.com |
*** BREAKING NEWS ***
TOTAL SOCCER
World Cup 2010
teams (minimum order 300) and Customised World Cup Match Playsets (minimum order
500) available. Order before 28th February 2010 to receive prior to the World
Cup. Contact us for more details.
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